Business Development Manager - Sales

Burnaby, BC

Position Title: Business Development Manager

Reports To: Chief Operating Officer & President

Branch: Vancouver

Location: Richmond BC

Job Purpose: Business Development Manager will be responsible for promoting our services to a specific client base. An ideal client profile will be developed and targeted to ensure the sales funnel is populated with a base of accounts and to ensure the targets are attained with a reduced sales cycle.

Primary Duties and Responsibilities:

• Customer prospect profile maintenance

• Set up qualified appointments for joint sales calls with C.O.O (or designate)

• Take initiative in customer satisfaction via process improvement plans and efficient reporting and flow of information

• Prepare proposals and consult with the C.O.O on solutions

• Provide exemplary customer service and account relationship development

• Participate in marketing programs and events

• Report to C.O.O on customer relationships, pipeline, forecasts, and new prospects monthly

• Maintain and develop relationships with leads, prospects, and existing customers via but not limited to meetings, site visits, telephone calls, and emails

• Take ownership of the identification of potential issues within live accounts and coordinate with operations to take timely and effective action to resolve them.

• Drive adoption of our products and services within assigned dormant accounts through a continuous increase in value

• Act as the go-to-person for account support and training on all our products

• Travel required

• University degree, or an acceptable combination of education and progressively responsible experience

• Minimum 3-5 years previous experience in sales/business development

• Previous experience selling in the logistics industry, specifically in the areas of retail warehousing and distribution, international and domestic freight, priority freight, and high risk/high-value cargo is considered an asset

• Working knowledge of operations and transportation management

• Ability to interpret and act upon complex instructions

• Project management skills are considered an asset

• Excellent analytical and problem-solving skills

• Good financial and business awareness

• Strong written and verbal skills to communicate with all levels of the organization and its executive team.

• Strong quantitative and critical thinking skills

• Strong team leadership and team building abilities

• Excellent conflict resolution skills, diplomacy, and tact

• Persuasive, motivational, and persistent

• Excellent planning and resource allocation skills


Elite Personnel

Elite Personnel

Whether you are simply exploring your options or you are in immediate need of a new  job, Elite Personnel will work with you to help you find a job in the industry that fits your lifestyle and career objectives.  Access to our extensive network of industry connections and specialized consultants makes it easier for you to find the kind of position you are looking for within your specialized field of work. At Elite Personnel, we take the time to gain an in-depth understanding of your needs and expectations.  Our thorough screening process and transparent approach, ensures our ability to match you with the positions that are best suited to your specific skills and needs and ultimately allows us to help you find the job that is right for you.

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