Dispatcher - Trucking

Hamilton, ON

Company Overview:
 
Since 2000, our family owned and operated freight company has been delivering impressive results for our clients, and a commitment to manage our clients’ shipments as if they were our own. Our company size allows our team to focus on each shipment to delivery destinations in Ontario, across Canada to the United States. Our business approach focuses on applying our core principles of hiring the very best, training and retaining our professional team members, exceeding client expectations, and maintaining streamlined, efficient operations. 
We offer domestic and cross-border freight management services. We participate and are members of North American safety and security government programs, such as FAST, PIP, CSA and C-TPAT.
 
About the Job:
  • Carry out all day-to-day activities associated with the dispatch function
  • Monday to Friday with occasional weekends
  • Start time may vary depending on customer and operational requirements 
  • Work closely with company drivers and third party carriers, as well as branches
  • Responsible for scheduling and organizing the daily dispatch 
  • Maintain customer relations via phone, email, and making additions, cancellations, and changes regarding delivery appointment
  • Plan equipment requirements to meet customer delivery expectations
  • Ensure supervisors have load sheets and appropriate paperwork on time and sequenced to load
  • Processes all orders according to policy for both electronic and hard copy
 
Qualifications:
  • Minimum of 1 year’s experience dispatching for a Trucking Company
  • Positive attitude
  • Demonstrate the ability to follow operational procedures
  • Strong customer service orientation
  • Excellent organizational and communication skills
  • Ability to function well as part of a team
  • Ability or organize multiple tasks and people at one time
 
Benefits:
  • Salary - $40,000 - $50,000 annually
  • Overtime available 
  • Health, Dental and Life Insurance
  • Paid Disability and Travel Insurance Benefits

 

Gavro Freight

Gavro Freight

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